Privacy Policy

Last updated: 11/4/2026

Our commitment

Ghana Digital Bank Account Opening Portal ("the Platform") is committed to protecting your privacy in accordance with the Data Protection Act, 2012 (Act 843) and Bank of Ghana guidelines on digital onboarding.

Information we collect

Personal identification (Ghana Card, name, DOB), contact details, address information, employment data, documents you upload, and a selfie for identity verification.

How we use your data

Solely to complete your account application with the bank you select, verify your identity, and notify you of status updates. Your data is not sold or used for marketing without explicit consent.

How we protect your data

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Access is role-based, logged, and audited. Sessions expire automatically after inactivity.

Your rights

You may request access, correction, or deletion of your data at any time by contacting support@ghdigitalbank.gh. You may also withdraw consent, subject to regulatory requirements.